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CIPS L3M4 Exam Syllabus Topics:

Topic Details
Topic 1
  • Understand team dynamics and their influence on procurement and supply: For this CIPS Team Dynamics and Change exam topic, procurement and supply professionals will be assessed on their knowledge of how team dynamics affect procurement and supply processes. Candidates must describe the purpose and challenges of cross-functional teams, as well as the overall contribution and obstacles of team collaboration.
Topic 2
  • Know how the individual can support overall organizational success in procurement and supply: In the CIPS L3M4 exam, aspiring procurement and supply professionals will need to demonstrate their understanding of how personal attributes contribute to organizational success in procurement and supply. This involves recognizing the roles of staff with devolved responsibilities, and highlighting the importance of effective liaison with internal customers and stakeholders.
Topic 3
  • Understand the challenges associated with, and methods to achieve organizational change: In this section, the CIPS L3M4 Exam will test your grasp of organizational change. You will need to describe different types of organizational change, identify triggers for such changes, and explain how organizations typically respond. Additionally, you should be able to outline effective methods for implementing change.

 

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CIPS Team Dynamics and Change Sample Questions (Q112-Q117):

NEW QUESTION # 112
Which one of the Tuckman stages of team development is being described here?
'..the team struggles to come together ... conflict ... competing for status and position'

  • A. Norming
  • B. Performing
  • C. Storming
  • D. Dorming
  • E. Forming

Answer: C

Explanation:
'Conflict' gives us the clue.
Storming.
The other answers shown come from the same model - check them out in your textbook if you need to.

 

NEW QUESTION # 113
The letters 'BPR' stand for:

  • A. Business Procurement Re-engineering
  • B. Business Process Re-engineering
  • C. Business People Re-training
  • D. Business Project Re-engineering

Answer: B

Explanation:
Business Process Re-engineering is the correct answer.
As far as I am aware, the other terms do not exist. They are 'red herrings'.

 

NEW QUESTION # 114
Giving employees the right to make modest decisions in an independent and self-directing way, on behalf of the organisation. Trusting employees to do the right thing, for example, when faced with a customer complaint.

  • A. Empowerment
  • B. Entitlement
  • C. Endorsement
  • D. Endowment

Answer: A

Explanation:
Empowerment enables some decision-making to be at the 'lowest level' of the organisation, often creating enhanced levels of customer and job satisfaction. Empowerment can sometimes include small-scale authority to commit modest funds. Empowerment can enable staff to 'own' a problem.
The other terms shown are not relevant.

 

NEW QUESTION # 115
As part of a long term contract, a buyer may wish to use separate service level agreements (SLAs). If the targets are not met, which of the following options would compensate the purchaser?

  • A. Service credits
  • B. Service standards
  • C. Service schedules
  • D. Service guarantees

Answer: A

 

NEW QUESTION # 116
Which of the following is a key element for the development of a contract?

  • A. Contract management
  • B. Managing suppliers
  • C. Budget approval
  • D. Scoping specifications

Answer: D

 

NEW QUESTION # 117
......

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